Payment Policy

Last Updated: March 08, 2026

At duabaafrofoods.co.uk, we are committed to providing a secure and seamless shopping experience for our customers. This Payment Policy outlines the accepted payment methods, currency regulations, and tax information for all transactions made on our website.

1. Accepted Payment Methods

We offer a wide range of secure payment options to ensure convenience for our global customers. We currently accept the following payment methods:

Credit/Debit Cards: Visa, Mastercard, Maestro, American Express, and Discover.
Digital Wallets: Apple Pay and Google Pay.
Buy Now, Pay Later: Klarna (Subject to Klarna’s terms and credit assessment).

All payments are processed through secure, encrypted gateways to ensure your financial information is protected at all times.

2. Transaction Currency

All prices listed on our website are displayed and charged in British Pound Sterling (£ GBP).

3. International Orders & Currency Conversion

If you are purchasing from outside the United Kingdom, please note:

Your bank or credit card provider will automatically convert the transaction amount from GBP into your local currency based on their prevailing exchange rates at the time of the transaction.
DUABA AFRO FOODS LTD is not responsible for any currency conversion fees, fluctuations in exchange rates, or international transaction charges imposed by your financial institution.

4. Value Added Tax (VAT)

In compliance with UK tax regulations:

All prices displayed on duabaafrofoods.co.uk are inclusive of applicable VAT (Value Added Tax).
The total price you see at checkout is the final price you will pay for the products, excluding shipping costs (which are calculated separately based on your location and order weight).

5. Payment Security & PCI Compliance

Your security is our top priority. Our website uses SSL (Secure Sockets Layer) technology to encrypt your personal and payment information during transmission. We do not store your full credit or debit card details on our servers. Payment processors that comply with PCI-DSS handle all transactions.

6. Billing Information Accuracy

To ensure a successful transaction, customers must provide accurate and up-to-date billing information.

The billing address must match the address held by your bank or card issuer.
We reserve the right to cancel any order that fails our security verification or appears to be fraudulent.

7. Order Confirmation & Invoicing

Once your payment is successfully processed, you will receive an order confirmation email containing your order details and a digital invoice. Please keep this for your records. If you do not receive an email within 24 hours, please examine your spam folder or contact us.

8. Payment Issues & Declines

If your payment is declined, please:

Check that your card details (number, expiry date, and CVV) were entered correctly.
Ensure you have sufficient funds in your account.
Contact your bank to see if they have placed a temporary hold on the transaction.